Cazarin Web Group

You guys did a great job on my website. It just went live this afternoon and I am already getting very positive responses from people that have seen it.

~ Eric Menge

   
Website maintenance and client support

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Website maintenance and support services

Looking for great results from the Internet? Great websites don't just happen, great websites are good websites that are continuously enhanced.  Cazarin is a leader in guiding companies to achieve great results by analyzing, redefining, and promoting. Cazarin has a process to support clients, we focus our solutions, completely customizing our services to your needs, your customer profile and your budget.

Our goal is to:

  • Help you to to take advantage of the Internet
  • Become an extention of your marketing department
  • Let you worry about your business not your website

Website support and consulting

  • We will share with you our experience to take advantage of the Internet.
  • We are located in the Twin Cities, Minneapolis and St. Paul. However we can support you anywhere in the world.

We offer the service of  maintenance and support , this service is great for those companies who know they can be helped by the Internet and try to keep staff in-house but your in-house staff can't keep up with the Internet technology or desires to work elsewhere.  Our company integrates with your company and we are able to support you in the following manner:

    1) Integration with your company

      • We set you up in our eProject software system
      • We discuss your goals and objectives and allocate resources to meet your monthly needs.
       

    2) Access to Cazarin staff

      • Once you have been set up in Cazarin's eProject software system
      • You will have your own user name and password so you can go to www.cazarin.net
      • Once you have logged in successfully your company's information will be up and you'll have access to your account(s)

3) Request Support

  • Once you have logged into our eProject software system
  • You'll be able to ENTER action requests (AR's)
  • Your Action Request is in writing and dated.
  • You also have the option to attach files along with any notes to your Action Requests quickly and effectively.
 

4) Monitor Progress

    • Once you have logged into our eProject software system
    • You'll be able to monitor the status of your action requests 24/7
    • See the action request's change as it's being worked on
    • View activity and status reports of your requests
    • Find out what was worked on and when it was completed.

    Action Requests - Status Key

    • [##] Action Request Number
    • Title-------: description of the Action Request
    • Created---:  date when the Action Request was created (automatically generated)
    • Needed by: date when you need this finished
    • Status-----:  see color code below this is used for monitoring
 
    • Fixing
    • Clarify
    • Fixed
    • ignore
    • QA
    • Review
    • Completed

Our website maintenance support services are:

  • Website design, development, enhancements and maintenance
  • Intranet and Extranet design and development
  • Database construction and programming (ASP, Cold Fusion, Access)
  • System integration
  • Multimedia development (Macromedia Flash, Director)
  • Interactive application creation (i.e. CD-ROM’s, on-line demos, etc.)
  • Web audio and video
  • Web site marketing and promotion (Interactive and traditional)
  • Graphic design and animation (Illustrator, PhotoShop)
  • Content editing and copywriting

 

Maintenance Plans Available

Cost

Approval

Block of 2 hours per month any additional time billed at regular $125 per hr.

$198 per month $99/hr.

Or

Please initial

Block of 4 hours per month any additional time billed at regular $125 per hr.

$375 per month $93.75/hr.

Or

Please initial

Block of 8 hours per month any additional time billed at regular $125 per hr.

$595 per month $74.38/hr

Please initial

 

Signature of Approval: __________________________   Date: __________________

 

Maintenance should start on Month:_______________

Sign and fax copy to CWG, attn: Ricardo @ 763-420-9993

Please retain copy for your records.

Cazarin’s maintenance program entitles the customer to a reduced rate of services per month at a reduced rate. ( Our standard hourly rate = $125).  Maintenance may be purchased in blocks of 2, 4 or 8 hours with the following terms:

 

Terms and conditions of maintenance support services:

  • Hours may be applied to Cazarin maintenance services.
  • Additional time required for maintenance (beyond maintenance hours in one month) will be billed at Cazarin’s standard hourly rate ($125).
  • Hours expire at the end of the month and do not accumulate.
  • Maintenance is invoiced monthly, and the customer may cancel the program at any time with a 30 day notice.  Hours already purchased during the month will not be refunded.
  • If customer cancels maintenance, needs to pay regular rates for 12 months before is able to purchase a maintenance program again.
  • Cazarin maintenance customers have access to on-line 24-hour eProject - Customer Support Center, which provides the following resources:
    • Track hour usage and completed tasks
    • Request changes/updates to your web site, using your maintenance hours (Requests are sent directly to your project manager)
    • Request quotes for items that may require additional time
    • Manage usernames, passwords and system access of your staff

 

Other marketing services we offer:

 

You can review a number of website case studies to review how we help our own clients.

The process itself ensures that your company will have one of the Top best websites in your respective industry.

Contact us now or request a Quote for your project.

 

Industries We Serve
Cazarin develops websites for different industries. Click on your industry below, for more information.

Industries we Serve
Golf websites
Manufacturing websites
Property Management websites
Food Service websites

Life Coach, Motivational websites

Entertainment websites

Construction, Land Development websites

High-Tech websites

Marketing websites
Health and Beauty websites
Spa Wellness websites
Healthcare websites

 
     


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©1998-2008 Cazarin Web Group, Inc. Website designs and content can't be reproduced without written consent.
10 years in Business creating websites, multimedia, e-commerce websites and marketing (SEO and Email)

Call us Now!
Phone: 763.420.9992  Fax: 763.420.9993 
Minneapolis, Minnesota (Twin Cities)



We accept Visa, Mastercard, and American Express

Web Designers in Minneapolis and St Paul Minnesota